Are there any girls out there that (like me) don?t care to know all the idiosyncrasies and confusing details of car accessories? I just wanted my windows darkened, that was it. The problem with not knowing much about the subject is that we can get a crappy product if the sales person is good. We know it is true. Sooooooo, in order to prevent those things, I try to shop online and read what people have to say about their experience. ?A Cut Above? had great reviews, so I gave them a call. Let me just say the reviews here are great but do not do this business any justice. To start with, it is owner operated. EVERYONE knows this is a huge thing. No one cares more about quality than the owner. I am usually gravitated towards small business because they value their customers a lot more and they are more controlling when it comes to quality and customer satisfaction.
Tyler (the owner) was not only cordial, he took the time to show me all the different options and pros and cons of each one of them (instead of pushing me in the direction of the most expensive one). I didn?t know a thing about window tinting and my goal was just to darken the windows, and it was surprising to see how much Tyler cared about my needs AND budget.
Now here comes the best part: Tyler was patient and polite (and funny too!!!!), and did an OUTSTANDING JOB. When I got in my car for the first time after that, I could tell the difference right away. The windows looked so good!!! I am so excited about his services I tell everyone I know. He is fantastic, the quality excels expectations (okay, I am not a car person, but he impressed my husband ? and HE knows a lot about cars) and the service is second to none. I couldn't ask for a better result!!! Oh, and the follow up!!!! He called to make sure I was happy with the service!!! Can you believe this???
THANKS TYLER!
Pros: customer service, quality of the product, professional instalation, fair prices, should I keep on going???
Cons: - n - o - n - e
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