El Tapatio is dependable in that you will get decent Tex-Mex food every time. However, they are not consistent with honoring coupons. They have recently stopped honoring Entertainment book coupons even though the coupons are valid. Why participate in the book if you aren't going to honor the coupons?On another visit we presented an online coupon to our server and she said it was fine. Then when the bill came, she told us the coupon couldn't be honored. This is no way to treat customers. I'm amazed!
Pros: Food
Cons: Management (don't honor coupons)
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