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AVOID! Worst customer service I've experienced. - Review by citysearch c | Firestone Complete Auto Care

Firestone Complete Auto Care

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AVOID! Worst customer service I've experienced. 10/19/2008

Female technician behind the counter flat out lied to my face to avoid working on my vehicle. Check engine light came on. Asked to have the code read. Services menu says $19.99 for engine diagnostic. Lady told me car would need to be hooked up to a computer (gestured as if it was one of their large instruments), and it'll cost $100. I laughed, and walked out. more
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