As the owner of River Heights Veterinary Clinic and attending veterinarian of Mini?s visit on 6/20/06, I was quite concerned about this posting which appeared almost a full year after her visit. I have attempted to contact the pet owner multiple times to listen, discuss and address her concerns, but she has not returned my calls.\r
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River Heights Veterinary Clinic is an accredited veterinary hospital with the American Animal Hospital Association. We have a caring and experienced staff dedicated to providing the best medical care to our patients. \r
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In regards to writing prescriptions for heartworm preventative, yes we will although we do discourage the purchase from on-line pharmacies as this voids the manufacturer?s warranty. \r
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The confidence our clients place in us with the trust of their pet is something we hold in high regard. Overall, I welcome client comments and concerns and will respond to them personally. Clients or potential clients are welcomed to tour our hospital at any time, without an appointment, to see the facility and staff in action. I am sorry that ?Mini?s? experience was anything but positive. Our staff prides themselves on their kindness and professionalism.\r
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