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Horrible Customer Service by Balcones Recycling - Review by citysearch c | Balcones Resources -Recycling & Waste Management

Balcones Resources -Recycling & Waste Management

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Horrible Customer Service by Balcones Recycling 10/30/2008

I had a horrible experience with this company. I used them for more than a year but they had to call for directions each time they came out - even after I specifically asked them to keep the directions in the file. Their A/P department is a mess - they were trying to collect on an invoice from their previous owner that I paid yet they said I would have to get the previous owner to provide the proof directly - they wouldn't take a copy of the check from me. The word ""service"" was not part of the customer service department. more
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