First and foremost, the doctors and the care at this facility are the best to be had in Louisville, however this office is completely stuck in the dark ages. Refusing to make appointments creates a chaotic atmosphere in a waiting room full of irritable clients. Wait times have often reached 3 hours or more just to have your pet seen. The lack of computers in this workplace significantly slows down the process of admitting, seeing, and charging patients, and i've noticed on more than one occassion that my handwritten record has been inaccurate...however, the prices and the dr's are so good I'll probably keep going back in emergencies. I have a normal vet for everyday occurrances, because some days the wait just isnt worth it.
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