We had been 10 year patients of Bifano's Eye Care until recently when my daughter needed her prescription so she could purchase new contacts and the office manager refused to give her or myself the information. When I called her and told her by law everyone is entitled to their medical records, she said she would fax my a release form. She never did. I know will have to go up there and request them in person. No way to treat a family that has purchased glasses and contacts from the store for 10 years.
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