I've been with Burl Wood for too many years to count... at least 15, probably closer to 20! Needless to say, I have been very satisfied with their products & services. I have both homeowners & auto coverage with Burl Wood. Based on my experience as a customer over the years, I have every confidence that this company will be there when I need them. They are consistently prompt, courteous, professional, knowledgeable-- and they always come through with my claims with enough funding to get the job done. The staff are easy to work with, are helpful when problems arise, and give the impression that they want to provide excellent customer service. Whenever I meet directly with Mr. Wood to review my policies, he does a great job explaining my options & he will let me know if I am overinsured or if other updates need to be applied to my coverage. I know that Mr. Wood offers a wide range of products beyond those that I have purchased, but I have never felt pressured to buy anything I'm not looking for. With my discounts for being a long-term customer & having more than one policy, my rates are highly competative-- sales people from those ""discount"" providers have told me they can't beat the rates I'm getting with Burl Wood & State Farm. I would highly recommend this agent.
Pros: Excellent customer service backed by quality product
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