Yes, the service at the Abbaye is slow. My advice is go for lunch or a time when it's not packed. Definitely go for the cheese steak or seitan cheese steak. I had the mussels and they weren't anything special. I agree with a previous reviewer that the food at times is so-so, so stick with the simple stuff and you'll do fine. They have a good beer selection and the people that work there are generally nice and nerdy cool.
Pros: decent beers, rich food, malt vinegar for fries
Cons: sticky tables, slow service
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