Mr. Shappley called again after what I felt was a very rude encounter I wrote about earlier. He apologized! He was more patient this go-around and explained in more detail the reasons they do what they do. While I still do not agree that all should be demanded to use a particular photographer, I do believe Holland, because of Mr. Shappley, has redeemed themselves in my eyes. I honor anyone who does what is right...FOR THE CUSTOMER...regardless of their personal opinion on the matter. Thank you Mr. Shappley.
Pros: Admirable Owner
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