So......never had dealings with this insane company and their great customer service until this evening.\r
The folks in the office in Lynnwood really need people skills. My husband passed 3 months ago and when In spoke to the lady Valerie, she said she was confused and needed more explanation as to when I got divorced.?????? He died in a horrible car accident. They also claimed that I had called and asked for help ? I want to know where they find their employees and what gives them the right to drag you through the hole ordeal all over again and have to explain step by step what happened. As you can tell I am pleased with how I was treated. UNACCEPTABLE!!!
Cons: all
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