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Poor Customer Service - Review by citysearch c | Courtesy Palm Harbor Honda

Courtesy Palm Harbor Honda

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Poor Customer Service 10/31/2008

In this economy you do your research and check prices from several dealers. I was referred by a friend so I requested a quote. At this point I wanted only to deal by email so I made that known in the comment section of the quote request and entered a bogus phone number in the required field. The internet sales person was ""stunned"" that the number I provided was not in service. I was stunned he ignored my request and tried to call.\r \r By reply email I asked Phil for his bottom line ""out the door"" price for a Mystic Green 2009 Honda Accord EX-L. It was higher than another dealer and I purchased from the lower priced dealer.\r \r I got an email from Phil asking if I was still in the market for a new car. In his email he stated: ""If I do not hear back from you in a few days I will place you on a no contact list assuming you're not interested in a vehicle so you don't get pointless emails and calls from me. Look forward to hearing from you.""\r \r I should have just ignored the email but I replied. I thanked him and said that I had purchased a new car.\r \r His response:\r ""Thank you for all the time!!!!!!""\r \r I replied: ""You're welcome.""\r \r His response: ""I was being sarcastic?"" (his question mark)\r \r My response is this review. more
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