This place is TOPS. This is the place every person wishes auto shops would be like. Josh, who I think is Doug's son, was unbelievably kind and honest and fielded my many questions and phone calls. Josh really took the time to explain the repairs and weigh the costs and benefits to getting them done. I did not feel pressured to get the repairs at all. I usually feel pretty vulnerable in terms of car service and repair, and I did not feel taken advantage of whatsoever. These good reviews are completely for real! They are really customer service oriented and went above and beyond what I had asked of them. I trust them completely.\r
\r
The only way I can think to repay them for their excellent service is to encourage everyone I know to take their cars there.\r
\r
I'm only sad I didn't find them sooner! I would not trust my car again to another mechanic.
Pros: Genuinely sound advice and above-and-beyond customer service
Cons: None!
more