I have been to a lot of bridal dress shops in Kansas City, Noltes, Mia's, Ida's Custom Veils, Laura's couture collection and several more, even one out of town. I have never had a bad experience until i stepped into Laura's couture collection. I had an appointment. They were not busy. My mom was there also, so they had to know I was serious about getting a dress. I gave them a good idea of what I was looking for and was excited to try on dresses. They came back with one dress, I tried it on.... it was ok but they couldn't stop talking about how it was quality silk and by an amazing designer. I wasn't super excited about it, and was interested in trying on other dresses. My budget was approx $2000 and you would assume that they would have more choices. After much deliberation, they finally thought of another dress i could try on. This was rediculous! The dresses weren't even that exceptional. I was definitely put on the spot and expected to love the first dress i tried on. The young woman helping me try the dress on made me feel like i couldn't even be trusted to touch the dress or put it on carefully and commented on how they are very protective of their dresses. So then they told us about some dresses that were on discount and that we should take a look. I was interesting in taking a look- afterall I would like to get a good deal on a designer dress. The owner then proceeded to take me to this back room where you had to walk out of the store, then back into another store, and into the closet in the back. The dresses were hideous, like from the 80's. I wouldn't even wear them for halloween. Plus, there wasn't a dressing room there--which didn't even matter because none were worth trying on. I was appalled at the rude service i received, like i was a second class citizen. Of the two dresses i did get to try on, i was not impressed. I did find a gorgeous designer dress, but not at Laura's Couture Collection.
Pros: advertised in magazines
Cons: service, treatment of people, selection
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