I purchased a 4-visit promotional chiropratic assesment & massage package for Zen Care on 9/24/08 from a marketing company that they hired to build up their business. Because I already had a chiropractor, I spoke with one of Zen Care's chiropractors to make sure that I could use it strictly for massage, and was assured that that was fine, so I made an appointment for the following week for a one-hour massage. I went in for the appointment on 10/2/08, and was denied the massage because I did not need to see a chiropractor. When I explained that I already verified that I could use the package for massage only, I was told that they were interested in getting chiropractic customers only (why offer a massage package???) and that I would have to try to get my money back from the marketing company. Hopefully the marketing company is a better run business than Zen Care and I can get my money back.
Cons: Do not honor advertisements or even what their own employees say.
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