I want to chime in with the other positive reviews. My husband and I used to live in Boulder and are only occasional customers when we visit Boulder. Mikki and Theresa would never sniff at a small purchase. Depending on where we were in our arc of children, college bills, jobs, etc. we have made very small (under $100), up to a few thousand dollar purchases. Each time we were treated with courtesy, given plenty of time to make our purchase, and our likes or dislikes respected. They are extremely knowlegable and stand behind what they sell. I would not consider needing to get veracity for gems because they have certified gemologists there! As an example of their excellent service, I once mentioned a charm my grandmother lost when I was small. Months later Theresa called me long distance to mention that they had one that may be like the one my grandmother lost. She held it for me until we visited the next summer. I've also mailed my antique jewelry to them for repair without any qualms and they do an expert job at reasonable prices. I would not trust anyone else with an irreplacable treasure.
Pros: Quality merchandise, customer service, fun atmosphere, can try on items you could never afford
Cons: Non! Only that there are so much choices it is hard to pick one.
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