We've been patienstsat Soutwest for about 2 years. We like the central filing system they use and the variety of docs in one building is a huge draw. Also the parking is very user friendly. The center had recently been remodeled and there are some ""growing pains"". Your doc no longer has a specific assitant or nurse which destroys all hope of patient rapport. Scheduling is a little confusing as calls seem to be transferref all over the place before reaching someone who can really schedule you. We're chalking this up to reorganization and are hopeful things will mellow a bit. Our doc (Desai) has been a gem and we very much like him. All in all I see good potential for this center. Just be patient and if you have any major problems contact the admministrator, Sharon. She's great.
Pros: central filing, great parkinig, attractive remodel
Cons: long waits, confusing phone system
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