We had our roof damaged by the windstorm after the hurricane and I called Duke Insurance and reported the damage on Monday morning early and left a message. They got back with me as soon as they opened and helped file my claim with Erie Insurance. I contacted a local company to give me an estimate.That same day, they came out and covered the bad spots on the roof and gave me a written estimate. By Thursday the adjuster called and Georgia, of Joe Duke Insurance faxed the estimate to him. On Friday of the same week the adjuster had approved the repairs and in a few days all the repairs were completed. The insurance check was received within the next day or two and I was able to pay the company for their work and the materials! Fantastic!!
Pros: Service, Timing, professionalism,courteous
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