in 26 years of owning this business and over 130,000 completed service calls on the eastside, i dont have a clue who major-mike and missrebecca could possibly be. but if they say they dealt / talked with me and i treated them in a manner not fit for business i would need to say they are either mistaken or well, you know. . but, these 2 complaints and i think 14 to the better business in a period of 26 years, which have all been satisfied, thats a complaint rate of less than 1 in every 8125 service calls. i guess i can live with that. mabe they were the problem, not me. they are more than welcome to call me anytime direct.
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