I posted this review then went later to look at my review. Only to notice that all the sudden it disappeared. I noticed that all the sudden there were just enough reviews to remove it from the front page of reviews. I'm no citysearch expert but something seems fishy since all the reviews were posted on the same day. BEWARE. When I first called for information about having my carpets dry cleaned and get a quote things were good. I was assured they were reputable and voted #1 by citysearch. That is when things went sadly wrong. Step one thirty minutes late with no call to even tell me so. The tech that did the carpet cleaning(if you can call him that) was rude to my question as to how the process worked. The amount I was told the job would be was 125 dollars more than the estimate( even though I gave exact dimensions of my rooms) . In hindsight I should have said no and told them to leave. However I figured they were already here so go ahead. Mistake number...well I lost count of how many mistakes that was. Virtually none of the stains came out, when I asked about them prior to begining the cleaning I was told ""NO PROBLEM THEY WILL COME RIGHT OUT"" when I inspected the work he began to give me excuses as to why they didnt come out. They weren't kool-aid or anything like that just some coffee spots I think. On top of all that after doing my research I have found out I was lied to from the start they are not rated #1 for carpet cleaning at all.
Pros: NONE AT ALL
Cons: Service, Price, Punctuality...everything
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