Called Roys for a furnace check. He went down to our basement, and called us down for us to look inside our furnace for ourselves. He spent a long time explaining what we were looking at. We saw cracks in our old furnace. This probably explained why we were all so tired in the winter only...to make a long story short, We opted to replace it and had wonderful service. They did not rush out and the installers gave us an education. My wife liked that he wore plastic things over his boots to protect our floors.
We are very happy and relieved.
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