So I live in Floral Park and Torigo is my usual sushi hut.. they have great apps and rolls. For a change, I decided to try Isono just because I thought I should give Isono a chance. I called to order for a pick up order on a Wednesday night. My first call went unanswered and went to fax, I looked at the menu to make sure they weren't closed. I tried again and after 6 rings a woman picked up, took my order and told me it would be a long time- 20 minutes. I ordered Miso Soup and the Martian Roll (I was eating alone). Since I was really hungry and thought they wouldn't be busy, I was a little taken back by 20 minutes. But anyway, so I gave them about 18 minutes and headed down the street to pick up my order.
Cons: bad customer service, slow service
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