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OUTSTANDING customer service and attention to detail - Review by citysearch c | MTD Kitchen

MTD Kitchen

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OUTSTANDING customer service and attention to detail 10/15/2008

My wife and I stopped by Marble & Tile Depot after visiting 15+ tile outlets in the San Fernando Valley. We were completely blown away by how well we were treated from the second we entered the store. Despite only needing a very small amout of tile, Alex (one of the managers) treated us as if we were one of his biggest and most important customers. A few days after purchasing a small amount of tile from the company, we revisited Marble & Tile Depot to get a quote on flooring. Once again, Alex and his staff were incredibly accomodating and provided us with a quote on flooring that was 20% lower than the best price we could find. We ended-up purchasing the flooring from Marble & Tile Depot and have since received several phone calls from the store making sure we were satisfied. Pros: Customer Service, Accomodating, Resourceful, Excellent Pricing Cons: Parking is challenging more
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