I brought a package here for return and it was lost in the store. The manager claimed that only a tracking number was filled out and a shipment was never sent. He was very rude and unprofessional. Fortunately the retailer refunded me my money despite it being the UPS store's error. Don't trust anyone in this store!
Pros: convenient location for lincoln park
Cons: poor service, lost my package and then denied it
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