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good food, horrible service - Review by citysearch c | Preservation Kitchen

Preservation Kitchen

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good food, horrible service 10/8/2008

We chose this restaurant based on a couple of good reviews on city search. We arrived at the restaurant and it had a nice atmosphere but was completely empty. We ordered our appetizers and wine which came and we then ordered our entrees. We took our time with the waitress to ask about the selection. The waitress took down the order and later came back with two of the four orders wrong. We were surprised and asked her why did we get the wrong order. She at first insisted that these is what was ordered, then she said that the two items that were ordered were no longer available on the menu and that she brought an entree that is close to what what ordered (it was not remotely close!) We later asked if the two in our group that got the 'wrong' order could be compensated with dessert she left and came back and said that they can not do that. more
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