We just signed contract with this company and I was going online to see if they had a website. I found these reviews and was shocked! We found the local salesman to be quite friendly and supportive. He listened to us, asked questions, offered several examples and not once discounted any opinions we had. The fact that we were given a same day estimate made us really really happy! We had already shopped around and were the most pleased with CMA's customer service as well as service details. We were very disheartened after shopping and even considering doing it ourselves but when we went to CMA, we got a fair estimate and b/c of the support and detailed information we were given, we signed a contract the same day. I read the other reviews and I really think there are some pretty lofty expectations out there. This is construction/service industry...you will deal with accents, time frames, supplies and ordering, as well as liability.; you cant understand someone then you need to ask again, not judge them for their accent, you dont like that if baseboards or cable outlets are chipped or broken they aren't responsible ...unplug your own stuff and rip off your own base boards....those things are listed in the contract that you were to have READ before YOU SIGNED IT! I have every confidence out job wil be done how we want and way more time efficient than if we had done it ourselves! I will post again after we are done! We hope to use them again for future projects!
more