Allied Waste has been one of the worst companies I have dealt with. When I first signed up the garbage service started right away. But it took them almost 6 weeks to get my recycling service started. And the only reason it finally did start was because I called every week to find out when they were sending me my recycling container. They could never tell me when the recycling bin was going to be delivered. Then one day a little bin was delivered, big enough to place in 4-5 milk containers. For 2 weeks in between pick up they deliver a small bin, so much for encouraging recycling. When I received my next statement, which was my first full quater statement. It was $130. I was shocked! $30 in fuel recovery cost, $15 to deliver a garbage can they told me was required, $15 to deliver a recycling bin that held nothing. Then the cost of trash service and the additional fee for recycling services, which was never explained to me. Who pays $100 every 3 months for garbage p/u? I contacted them and spoke to Sheranda. She was so RUDE! She refused to help me. She insisted the person who set up my service would have told me about all the fees. Well news flash...they didnt. So I called back to cancel my service. And spoke to Maria, she was very pleasant and apologized but still I cancelled. She told me since I cancelled my service before the new quater I had a zero balance due. ZERO BALANCE OWED! And they would be picking up my garbage can. Well they never picked up my garbage can. And have not sent me another statement, notice, or called me since I spoke to Maria in August 2008. It is now mid October and someone from the collections department is calling stating I owe a $48 balance. WHAT?!?! For what? He didn't even know. He is supposed to be calling me tomorrow. We'll see how that turns out. But avoid using Allied Waste Services at all costs!!! Horrible Horrible Horrible. I am going with another company now and am quite happy with my new companies services!
Pros: they are a big company, if that is a pro to you
Cons: horrible service, outrageous costs, requires you to rent a container, no good recycling
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