I'll start this review by stating that my family have been costumers of pep boys for years. But that will stop today. I was treated so rudely today by the MANAGER, that I felt as though I was on hidden camera. It was raining outside, and my son and I had purchased wiper blades from Wal Mart. We could not get them on, since Pep Boys was right down the street, I did not think twice to ask for their help. I politely asked the cashier if he could help, he said sure, once he was done ringing up a couple of customers. I thought, NICE GUY :) Thanks .......Until The Manager who was standing at the end of the register out loud ,asked me if I bought them at Wal mart, I said yes, He said, I should go back to WalMart and have them put them on my car, I thought he was making a joke, so I repeated, you think I should go back to walmart >? He said yes, he was serious, and began to walk away from me. I was very embarrased, as there were customers looking and laughing at me. I understand he was sore that I did not buy the blades at his store, but with all the purchases we have made at this store, I cannot believe the attitude of this man. I will tell all my friends about this experience, maybe the manager had a bad day, and decided to take it out on me. But, there are many other auto stores in Tampa, and I will shop them instead. Thank You
Pros: None
Cons: Bad Customer Service
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