I took my black truck to have some paint work done and when I got the truck back there were white paint spots on my truck that appeared to be over spray from other painting going on in the shop. I do not believe those white spots were on my black truck prior to releasing it to them, I had never noticed them before! They would not take responsibility for the over spray, even thought their own Dupont Rep. would not say it was not their product and the owner admitted there are instances of over spray at the shop. However, I was promised it would be fixed and we brougth our truck back up to the shop where we were told it was a priority and that it would be taken care of immediately. My truck sat up there all afternoon while I waited and they never fixed the paint spots, they just demanded payment for the unsatisfactory work that had been done and they would not release the truck until they were paid. We had to pay them in order to get our truck and guess what, the paint spots are still on the truck. The owner assured me they have a good reputation and that they run a top notch business. I guess I really shouldn't be surprised at the service and treatment I received at Darrell Allen Body Shop if this is what the owner considers top notch.
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