I've been in my home for 5 years. Now, I don't a problem with them. I've learned that the board has control of the community not this company. I used to hate them but now I understand after arguing with DNI so many times over the years. Most times if the builder doesnt want something done, it wont get done. Get your facts straight. The rules are written out for everyone to see, its ultimately the board responsibility to enforce and make things happen not this company. They are there to assist the board run the neighborhood. They don't do anything without the board telling them what to do. And if the board has a builder on it, watch out! You'll never get anywhere. Honestly, DNI is a good company and they help more than hinder.
Pros: knowledgable staff
Cons: sometimes hard to reach manager on phone
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