My wife and I went to University Electric on the recommendation of our contractor and a friend. It was busy but we did not have to wait long. The salesperson who waited on us took his time to explain the features of the appliances we wanted to buy. We spent about an hour or so and he gave us a quote. I was amazed that throughout the sales presentation we were not pressured to buy, this has been our experience with most major purchases. We made two more trips into the store before we made our purchase. The appliances were delivered in cartons and were put into our garage and our contractor installed them. We now have a beautiful kitchen with awesome appliances that work great. Our purchase was about $16,000.00. After reading the reviews below and being in retail myself (furniture store owner) I decided to write this review. I understand that not everyone can be satisfied with even the best service. From what I saw on my 3 trips to the store and phone calls, delivery, etc. These guys know what they are doing. I am sure that the from how many customers they take care of that only a small few walk away with a bad experience, unfortunately those are who usually write complaining. If all the satisfied customers would write in there would probably be pages of praise.
Pros: great selection of products
more