If only based upon the quality of their work, I'd rate this place a 5. Unfortunately, customer service does and should matter. Every time I have ordered here, the flowers NEVER arrive when promised and I have even called DAYS in advance and also called the day before just to confirm the order and the time. I paid over $200 for roses and they should be beautiful and on time. All I ever get is, "We apologize but..." Not really good enough.
Update to MY OWN review--The review above was my review from October. I gave them YET ANOTHER chance because I love their work so much and got the SAME EXACT RESULTS. The flowers I sent were delivered to the wrong address and I have to date never been credited the money for the arrangement. Trust me on this one, if you really want your flowers delivered as promised, find another florist.
Pros: Beautiful flowers. Unique arrangements.
Cons: Terrible customer service. Over priced.
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