This is my first review on citysearch and I am only doing it to warn others. I have been to Murad for a massage in the past, and thought it was very good, so I thought the other services would be equally good. I went in for an eyebrow wax with Ronnie and it was the worst wax I have ever had. I asked for my brows to be simply cleaned up and I left with tiny slivers for eyebrows. I had a burn mark on my lid from the wax which was way too hot and it will take months for brows to grow back to normal. What upset me the most is that I was very specific about wanting to keep my brows thick. In the past I have gone to Anastasia in BH and Zoey at Chignon in Pasadena, both excellent. It is worth the hassle and wait to go there instead. Overall, I'm sorry to report it was an extremely upsetting experience.
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