I see that this facility has gotten excellent ratings in the past, but I simply have a hard time believing that ANYONE could have had a positive experience here. My troubles started with the first appointment where I was overcharged, and ended after a battle with the same untreated and misdiagnosed infection, staff and doctors who NEVER bothered to remember mine or my dog's name, information and documentation that was NEVER given to me, a botched spaying which left my dog with a jagged and infected scar, and to top it all off, a vet who blamed all of the problems I was having with this facility on me! Is he crazy?! I left with unanswered questions constantly! And then I was blamed for not asking the right questions. Maybe this place is good for older pets, and experienced pet owners, but I DO NOT recommend it for a first time owner. After spending nearly $2,000 on initial puppy appointments here, I will MORE than gladly be taking my sweet dog somewhere she will actually be cared for!!
Cons: Too many to list.
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