If took me three years to buy from Mathis Brothers again after several bad experiences. I kept thinking they would improve. They haven't, and this last experience is the straw that broke the camel's back. After purchasing a $2,000 mattress set on a Sunday and guaranteed next day delivery (that we paid for) - we got the run around, and needless to say, four days later we still do not have our mattresses and they are saying it could be another week. They say anything to get your money and then turn around and do whatever they want with awful customer service. I actually felt sorry for the salesperson because he tried - but "the big dogs" offer no solution. TERRIBLE, TERRIBLE, TERRIBLE!! It is worth any extra money you pay to shop and buy at individually owned furniture and mattress stores to get more personal service.
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