I had purchased a puppy for my family right before christmas. It turned out that the puppy has been exposed to the distemper virus possibly at the breeder. Our vet suggested that we take our puppy to VCA. In the end our puppy did not make it, but the doctor and the entire staff was absolutely wonderful to us. No matter how many times we called to check on our puppy a staff member was always patient and courteous. Whenever I asked to speak with the Doctor he immediately got on the phone or returned my call in a timely manner. Though we are still deeply sad that we lost our puppy we could not have asked for more caring or kind people to have helped us through this very difficult time.
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