I went to American TV on S 13th Street because I was building a home and needed a whole house of Appliances. After calling Daryl (he handles my builder's account) to make an appointment I was assured that I could come in at 4:30 and get helped. I came into the store to find out that Daryl was running late and that I would be assigned to Vince by Mick or Nick (Can't remember name). He said that he does not do builder sales because "I was too far out from being in my home and that I can find specs on the internet". After waiting awhile for Vince (he was on a break) I asked an older lady (Dawna?) if she could help me because I wanted to get on my way (hence the reason to set an appointment) and she was going to help me until a heavier dark haired gentleman (Mick? or Nick?) yelled across that "He is Vince's Customer" and was promptly told by Dawna that she had a phone call. I watched Dawna then go and start helping another customer who walked into the store. After that customer left she then started talking to another one! I am very upset at this time because no one wanted to help me because I now was owned by Vince who I have never met.
About 30 minutes later Vince introduced himself and was rude and arrogant. When he came down he appeared to have food in his teeth, his zipper was down, and snot on his hanky hangng out of his pocket - I AM NOT KIDDING! This was awful! I walked out and shopped elsewhere. Daryl never called back to ask what happened. A real shark sales floor with dweebs running the show.
Pros: Great Selection
Cons: Shark Salesteam with no diplomacy
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