I came here with my maid of honor and friend to get my wedding dress altered. It was a horrible experience with the main alteration worker (who apparently has been there many years). She was very rude to us.... she gave me the wrong sized slip 3x then told me that she did not have my size (10) and that It was my fault I did not buy it the week prior when I first tried it on. The last slip she actually threw at my bridesmaid....and said "" I do not have time for this"". Then I got up on the pedistal and she did not touch my dress at all.... she did not give me any options to how to bussle it.... just gave me an approximate price i would pay. How strange.... not even showing me how she would pin it up..... There are so many variations to bustling... but she was not going to go into that because she had too much to do. My bridesmaid then just said right then and there............. no thank you.... we will go somewhere else. I was almost in tears when I called Mayfield Road Davids Bridal. They were appologetic..... stated I could come in the same day and they would treat me like I should be treated. I went there and I felt like a pricess. They stated they had heard rumors about the Strongsville shop being less cordial to brides. This seamstress at the Mayfield road store took her time and showed me several ways to bustle the dress.... she was so sweet. Our treatment was like night and day. I later personally informed the Strongsville manager of the poor service we received and she really did not seem to care. Dont go there if you want your bridal dress experience to be elegant and to be treated like the princess that you are. Putting this dress on you should feel like Cinderella...... having a slip thrown to you and no one to help you put it on is rediculous..... Plus, we could have done without all the HMMMMMMMs and grunts from the seamstress.
Pros: It was near my house
Cons: They do not treat you with respect. You do not feel pampered at all and are left to dress yourself. Dont get it altered there if you buy it there. Go to Mayfield instead.
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