(de zavala location)My experience here was a nightmare. My sons new (to him)car was "skipping", when i took it to Meineke on Dezavala I was told that the fuel injectors needed cleaning. It sounded hoaky to me...but what do i know? When I got home my husband laughed and said that I was getting robbed. he said that it sounded like the sparkplugs. I had left my son there with the car while it was repaired, and left them a check for 140.00 for the "repairs". When I got home my husband told me that it sounded like the sparkplugs, he said that i was b eing scammed.I called Meineke with my concerns and was told that "well if your husband is a mechanic....whgy dont you have HIM repair the car?" good point, i guess. The car was done at closing time, and my 16 year old son said that the second he pulled out of their driveway it began skipping again. I called them immediately, but of course, there was no answer. They were closed.UTo make a long story short, i took the car to the Lincoln dealership who immediately identified the problem as a sparkplug coil and repaired it. i looked up "fuel injector cleaning " online and found out that it is the biggest scam around...i put a stop payment on the check. When the owner Raphael called to ask me why i put the stop payment I explained. I said that i was more than happy to go to court and let a Judge decide. I never heard from him again
Three months later my sons car was repossesed. He had finals the next dayy and all of his study materials were in the car. i was in Calif. and had to pay $800 for a flight back the next day, as I was the only person that the car would be released to. I was forced to pay Meineke the $140 plus $30 for returned check fee PLUS $350 to the repo company. the owner of the repo company told me after hearing what happened, that they would no longer work with Meineke. Apparently I am not the only victim of Raphaels.I am filing a small claims c ase, and i will get my money back...but I wanted to warn others.
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