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Good Docs- terrible office staff - Review by citysearch c | Berenson, Frank R, Md - Child Neurology Assoc

Berenson, Frank R, Md - Child Neurology Assoc

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Good Docs- terrible office staff 1/14/2008

We have been seeing Dr Flamini and while i really like him, I am appalled at how inefficient and at times just plain stupid the front desk is. I have had to wait over an hour or two because they ""forgot"" about us, no one ever returns calls and I have observed the employees get in power struggles over nonsense with patients each and every time I'm there. That being said there is not a lot to choose from out there. An irritating hassle filled experience when taking a child to the neurologist is already filled with all kinds of angst... Pros: Highly recommended docs Cons: Long waits; brain-dead office staff; nursing staff don't seem to ""get"" kids more
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