I have tried to use this service on several occasions but either their delivery pick up/drop off times are booked (and they inform you via email sometimes a day after you place the order) or they have lost my order and not picked up at all. Last week I rushed to make sure I was home in time for my pickup and they never showed up. When I wrote and complained, they seemed not to care. The one successful time I did use their service - they did a good job folding and my clothes smelled really fresh but due to the apathetic customer service and poor business savvy, I will be taking my laundry elsewhere.
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