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Service department can't diagnose correctly & steers toward most expensive option - Review by citysearch c | Henna Chevrolet

Henna Chevrolet

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Service department can't diagnose correctly & steers toward most expensive option 1/12/2008

The service department is geared towards making expensive repairs. Back in 2000, Rick Salinas charged me $1000 to replace an A/C fan clutch. Well the A/C gradually got worse and would not cool just 1 week later. The fan clutch was not the problem. It was the compressor. They didn't guarantee their diagnosis, only parts and labor. So the 2nd diagnosis was another $1000 to replace the compressor. Recently, in 2008, they suggested replacing all 4 fuel injectors rather than just trying to replace the o-rings. Why not try to replace the $2 part before the $140 part? Why not see if your $2 solution will work? Pros: Super friendly Cons: Diagnosis suggests most expensive possiblity more
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