JavaScript is not enabled.
TERRIBLE CUSTOMER SERVICE - Review by citysearch c | Joe's Shanghai

Joe's Shanghai

Claim

TERRIBLE CUSTOMER SERVICE 1/16/2008

Last Friday around 6:15pm, we had a party of 10 adults w/out reservation but since it was early, we were willing to wait. Waited 30 minutes for large table. Table finally free but was given to party of 4 adults and 2 children because all my party was not present! (we had 5 adults in our party waiting with the other 5 adults walking from the municipal parking lot 1 minute away) This was explained to the so called manager . Without explanation or apology, the table was given to the other party. As this restaurant have only 2 large tables and the other large table was just ordering, this means that we will not be seated for at least another hour! All this after coming in early and waiting for over 30 minutes!! By the way, the second occupied large table had only 4 adults seated and while we were waiting, other members of their party drifted in one after another. I have eaten at this restaurant many times and noticed they treat Westerners better than Asians, but have never experienced it firsthand. Being Chinese-American, I am distressed to be treated this way. (The other parties at the large tables were Westerners) I have always enjoyed the food at this restaurant and will miss it. But I will not spend my money where it is not appreciated. (We went to Imperial Seafood down the street and spend $300 for our party of 10). It has taken over a week to decide if I should post this review. I have spoken to numerous friends and was surprised to find that I was not only Asian-American who was treated in this manner by this restaurant. Shame on Joe Shanghai for a terrible experience. I hope they read this and change their ways. Cons: Racism against Asians? more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021