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VERTEX IS THE WORST PEST CONTROL SERVICE - AWFUL CUSTOMER SERVICE - Review by citysearch c | Vertex Enterprises

Vertex Enterprises

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VERTEX IS THE WORST PEST CONTROL SERVICE - AWFUL CUSTOMER SERVICE 1/4/2008

I HIGHLY SUGGEST STAYING AWAY FROM THIS BUSINESS!!!! I have had pest control service before from other companies, and never have I had to deal with this. I am on a monthly service, and have been for the past few years. The service tech also broke something in our backyard, but they never replaced, nor compensated for it. They are CONSTANTLY screwing up my bill, I have spent more of my time calling up every month asking for the 'correct' amount owed. Every time I call, the customer service rep is rude and uncooperative, they ask to call me back and never do. I have spoken with managers and still the same treatment. They said they would credit my account (because they forgot to come and service for snails) and half my yard was wiped out because of the snail problem. It took months just to get a mere $40 credit back to me. So take my word - CALL SOMEONE ELSE!!!! Cons: RUDE - CARELESS - UNCOOPERATIVE - OVER PRICED - AWFUL!!!!!!!!!!!!!! more
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