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Poor Customer Service - Review by citysearch c | Sincerely Yours

Sincerely Yours

Claim

Poor Customer Service 1/2/2008

So I called the store I know she got them from asking if they'd accept them as a return without receipts, the woman I spoke to said yes but it'd be an in-store credit, I said that was fine. I got there and the clerk says ""sorry, we don't return sale items""\r I said ""The woman I spoke to said you did....""\r ""When did you call?""\r ""About 25 min ago""\r She goes to the backroom for a moment, comes right back ""yeah, sorry, you spoke to our finance lady and she doesn't really handle anything retail related""\r I said ""Ok, so you won't accept the return even though i was told you would and I specifically called in order to avoid making a long drive for nothing""\r ""Sorry sir""\r I said ""Ya know, maybe you shouldn't let the finance lady answer the f***ing phone than"" and stormed out.\r \r And on top of it, the bags that you get from making a purchase has their ""website"" on it. Try going to sygiftsandpaper, the site doesn't even work. Maybe your finance lady should stop answering the phone and start hiring a web designer! Pros: Good location, well organized Cons: Poor customer service, disorganized customer service, ill-advertised website more
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