I understand you cannot please everyone all of the time however you CAN demonstrate honesty and integrity and maintain a standard of customer relations at all times which was not the case with this company. As I stated; \r
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A. I was misquoted by 2 different representatives in your company on the price with no explanation as to why.\r
B. I was spoken to rudely and short over the phone.\r
C. I was told by the owner to go find another company to do the work as if he was not in business to make money or maybe he just didn't want ours. I even thought he was trying to refer me to another company and when I asked him who else should I call bc that was the day we needed the job done he said he didn't know just find another company and he hung up on me.\r
D. When the young man (KOREY) came out to take the measurements he was taking personal calls from his female friends in the midst of our consultation etc.I could go on & on\r
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This site is for the customers to write reviews not the owners brother (posing as simply an employee) so please stop trying to redeem yourselves and your reputation. You had that opportunity already. Whether you have 10 of your friends comeback and conjure up reviews it won't negate my terrible encounter with you. I have better things to do. However it amazes me at how many good things people have to say when it would have made my job so much easier to be able to share in the same. Unfortunately either I encountered you guys on a bad week or your always rude, dishonest and show no inkling of customer service appreciation or you reviewed yourselves on this site. At any rate I will never use your company or refer you and I have already contacted the company who referred you guys and I let them know that you were a bad reflection on them.\r
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Pros: This review I've submitted.
Cons: You not heeding it.
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