On a recent visit, I was amazed by the restaurant?s embarrassing inability to manage its reservation system. I had made a reservation several days in advance; our group of three arrived exactly on time and was kept waiting for precisely 52 minutes! I still cannot believe that we put up with that level of incompetence; I guess at some point it turned into a game of finding out how much longer it would take for us to be seated. No explanations or apologies were offered by the thoroughly unimpressed and aloof staff. What is worse, it took them more than half an hour even to offer us free drinks. I have never before encountered a restaurant in Palo Alto that so brazenly refuses to honor confirmed reservations. The food is fairly pleasant, although I agree with a previous reviewer that it is a far cry from Tabla?s fare in NYC. Not recommended unless you are prepared to wait for an hour or have taken the bizarre precaution of making a parallel reservation at another place nearby. Never again!
more