I have to disagree with the two reviewers below me. I've never (and this is on a weekly basis over five years) had the servers make a burrito without consulting me for my choices. You must speak loudly and be sure of your order before being called on but they are receptive to your requests. Efficiency should not be mistaken for carelessness or impatience. Anna's offers a good size meal for a great price (sidebar: cash only is a nuisance at times) and just like anywhere else in the city, you will be charged for additions to your meal. I don't know who these people are that expect freebies in a city like Boston. Try the chips and guacamole - the guac is fresh and has little chunks of tomato and is really good. I have a Boloco down the street and a Chipotle soon to open nearby, and having eaten at both of those I still drive the 10 minutes to Annas.
Pros: Quick service
Cons: Cash only
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