After being out ot the saddle for 10 years, I made a list of all the bike stores in town and set out on a Trek (hahah...Trek?...no?...sigh) to find a new bike. I really did visit every one (much to my wife's tested patience) and not one of them matched Spin City for dedicated customer service. Eric and Mark really care about their customers and go that extra mile to ensure that you're happy in and out of the shop. Multiple store visits with patient and friendly staff, follow-up calls and emails all made me enjoy my experience more than any I've had in retail...ever. I've never felt compelled to write a review about any shopping experience, but this store deserves your custom. I've found my local bike shop and will be a loyal customer as long as these guys are in charge. Even though they have a smaller store and smaller range of bikes and accessories than some stores Spin City is well worth your visit and your custom.
Pros: Customer Service. Advice. Quality products.
Cons: Smaller range of bikes - BUT - a willingness to get you what you need.
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