I bought a pair of ski/snowboard gloves at he Shred shop that literally fell apart after being used twice. The manager (the owner did not even bother to come out and talk to me) told me I purposefully burnt the gloves on a hot pole(could you think of a more ridiculous answer?) Buy at REI instead, they always stand behind what they sell.
Pros: good variety
Cons: overpriced, poor customer service, they don't garantee products they sell
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